Diploma in Foundation in Travel and Tourism plus Cabin Crew License or Diploma in Ground passenger services

Career Opportunities

Travel Agency *Tour operator *Travel agency *Car hire *Hotel/ lodge/ guesthouse *Cruise Liners *Airlines *Luxury Busses *Luxury trains *Camper hire *Any platform that deals with guests or travel related industries.

Key topics for Cabin Attendant

  • Safety and Emergency procedures
  • Fire fighting
  • Aviation Medicine
  • Dangerous Goods
  • Boeing 737-200
  • Interview skills
  • Grooming
  • Wine tasting

Key topics for Travel and Tourism

  • The travel and tourism industry and the working environment for travel professionals
  • Geography and industry codes
  • Travel documents and the airline passenger experience
  • Air transport products and services
  • Rail, hotel, car rental, cruise and tour products
  • Customer service principles
  • Airfares and ticketing
  • The Galileo system functionality

Harvard ManageMentor (HMM) topics

  • HMM incorporates state-of-the-art, media-rich content furnished by Harvard Business School faculty, global business leaders and practitioners in the field of leadership development. It is a valuable online reference that companies around the world trust to help boost individual and corporate performance by helping you handle the small and large management and leadership issues you face.
  • In addition to the key principles in each area, topics are supported with video insights from leaders and experts, Harvard Business School case studies, Harvard Business Review articles, templates, checklists, discussion outlines and other resources to enable deeper understanding.
  • Upon enrollment, you will receive access to over 20 modules, valid for 8 months. However, you are only required to successfully complete 10 modules. Each module is 2-4 hours long. You can select topics that better reflect your training and development criteria.
  • Selection by category: managing yourself, managing others, managing the business
  • Selection by role: first-time manager, mid-level manager, senior manager
  • At the end of each module, a certificate of completion is awarded to those who pass each module with 70% and have viewed 70% of the course content.

Why is this course so amazing?

  • Build your leadership skills and travel industry knowledge
  • The modules will help you understand what it takes to become a successful travel agent. Improve your customer service and sales skills in order to better advise clients about when and where to travel based on their needs.
  • Learn how to provide the best flight, accommodation and tour options, and how to ensure clients fulfill all necessary travel requirements.
  • The Harvard ManageMentor modules will help you improve your general management and leadership skills. By taking this course you will gain access to over 20 online Harvard ManageMentor modules.
  • Course format: This is a distance-learning program requiring 200 hours of self-study for the IATA course plus additional time for the HMM modules.

Entry level requirements.

  • Verbal and oral fluency in English
  • Must be able to swim
  • Need to be 18 years or older


  • 1 year
  • Mondays - Fridays 8am - 4pm

Why is this course so in demand?

Acquire essential knowledge and skills to work in the travel and tourism industry and become an effective travel professional. Provide advice on flight, accommodation and tour products, and how to ensure travelers fulfill necessary travel requirements. Improve your customer service and sales skills in order to better advise travel customers about when and where to travel based on their needs. Learn to use a global distribution system to create and manage reservations.


  • Up to 2 per year

Offered as

  • Blended : In class: Travel and Tourism; Cabin Crew; Distance learning: Management
  • Blended: In Cass: Cabin Crew Distance Learning: Travel and Tourism and Management
  • Exam Details Travel and Tourism and Management
  • Exam Method: Online exam with remote supervision or an exam in one of I T ’s Exam Centers (where physical presence is required)
  • Number of questions: 100
  • Exam months: March / June / September / December
  • Time Allowance: 3 hours
  • Passing Grade: 60 correct answers
  • Distinction Grade: 90 correct answers
  • Number of exam attempts: 2
  • Exam Details Cabin Crew
  • Exam Method: an exam at the SA-CAA based in Midrand (where physical presence is required)
  • Exam Format: Multiple Choice questions. No Text Book are permitted required)
  • Number of questions: 100
  • Time Allowance: One hour
  • CCA Passing Grade: 90 correct answers
  • SA-CAA Passing Grade: 75 correct answers
  • Number of exam attempts: 2


  • Cabin Crew License
  • Diploma in International Aviation and Tourism Management

Who should attend

  • Anyone wishing to pursue a management career in the air transport or travel and tourism industry

Who should attend

  • Cash price : R64,944.00
  • Additional fee: R1600.00 - DD50 plus License issue - payable directly to the dr. and SACAA
  • Payment terms: N/A

Request Booking

Get in touch for bookings at our offices between 08:00am & 17:30Hrs from Monday to Friday at Plot 85, Unit 1, Commerce Park. Contact our offices at 74262753 or fill out the Enquiry form and our team will reach out to you soon.

Passenger Transport

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